The MKE Wave’s “GUARANTEED FUN” OFFICIAL RULES/POLICY

As of January 6th, there is NO RISK in attending a MKE Wave game – If you don't enjoy the new wave product, entertainment or game itself we will give your money back!

Don’t waste time! Bring yourself, your friends, your family, your neighbors, or a random stranger to take part in the nonstop entertainment, giveaways and fun that you will find at a Wave game this season.

HOW IT WORKS:

If after attending a game after January 6th 2015 because of the Guaranteed Fun policy, you didn’t enjoy the game, entertainment and giveaways you are subject to qualify for a refund of your game day admission.

DEFINING FUN:

Fun (/fən/): Amusing, entertaining, or enjoyable. "It was a fun evening"

Synonyms:    enjoyable, entertaining, amusing, diverting, pleasurable, pleasing, agreeable, interesting "a fun evening"

SUBJECT TO THE FOLLOWING RULES:

  1. Called Guarantees must be filed with MKE Wave using the predetermined refund process within 24 hours of the end of the Wave game in question.
  2. Must have a receipt and/or proof of purchase.
  3. Transferrable tickets do not qualify.
  4. Reimbursement is limited to admission only and does not include concession, merchandise, parking, etc.
  5. Person(s) can qualify for only one HOME game in the 2014/2015 season, effective January 6, 2015.
  6. Refunds will not be given during the game in question.
  7. MKE Wave reserves the right to cancel this promotion at anytime.

PREDETERMINED “GUARANTEED FUN” REFUND PROCESS:

1. All “Guaranteed Fun” complaints should send via email to us at fun4days@milwaukeewave.com and must include the following aspects to:

  • Scanned copy of the following:
    • Ticket
    • Proof of purchase
  • Copy of identification

2. You will be contacted by one of our team members to activate your refund.